Designing a Secure ITOM Capability for an Aerospace Manufacturer
We designed the solution architecture and deployment for a secure, resilient ITOM capability, and the engagement grew into platform performance remediation and new automation work.
An aerospace and defense manufacturer needed a secure, resilient ITOM capability for a complex enterprise environment: discovery and monitoring now, automation later.
We produced an updated solution architecture and deployment design, and gave ongoing technical guidance. The engagement then expanded to platform performance remediation and additional automation requirements.
The customer has an updated architecture and deployment design for its ITOM capability. Implementation and performance remediation are under way.
More Stories
Bringing a Monitoring Connector to Production Readiness
We advanced discovery and integration work and brought a monitoring connector to production readiness, with positive feedback from the customer.
Read the storyConnecting Telecom Technology to Enterprise Operations
We built Service Graph Connectors that give specialist telecom technology an integration path into the ServiceNow configuration data model.
Read the storySupporting Kubernetes Platforms Across Three Telecom Operators
We ran DevOps for three operator accounts: Kubernetes and the connected application, database, storage, certificate and integration layers.
Read the story